Privacy policy
Last updated: September 7, 2026
This Privacy Policy explains how GLOWMART LLC, doing business as NORALUME HOME, collects, uses, discloses, and protects personal information when you visit https://noralumehome.com, place an order, or contact us.
Information We Collect
Contact and account data, such as name, email address, telephone number, billing address, and shipping address.
Order and transaction data, including products purchased, payment status, returns, and customer-service history. Complete payment card details are processed by payment providers and are not stored by us.
Device and usage data, such as IP address, browser, device identifiers, pages viewed, referral source, cookie identifiers, and interactions with the store.
Information you voluntarily provide in emails, forms, reviews, surveys, or support requests.
How We Use Information
Process payments, fulfill and deliver orders, provide tracking, and manage returns, exchanges, and refunds.
Provide customer service, communicate about orders, maintain security, prevent fraud, and comply with legal obligations.
Operate, measure, troubleshoot, and improve the store and customer experience.
Send promotional email when you consent or when otherwise permitted by law. SMS marketing is not enabled. You may unsubscribe through the link in any marketing email.
Analytics and Advertising
We use Shopify Analytics, Google Analytics, and Google Ads. These services may use cookies or similar technologies to measure traffic, understand store performance, and support advertising. Depending on your location, you may be entitled to opt out of targeted advertising or certain sharing through our cookie controls, browser settings, or by contacting us.
How We Disclose Information
We disclose information only as reasonably necessary to service providers that support hosting, payment processing, fraud prevention, analytics, advertising, customer support, order fulfillment, and delivery; to professional advisers; in a corporate transaction; or when required by law. We do not sell personal information for money.
Retention and Security
We retain information for as long as reasonably necessary for the purposes described above, including legal, accounting, fraud-prevention, and dispute-resolution needs. We use reasonable administrative, technical, and organizational safeguards, but no online system can be guaranteed completely secure.
Your Privacy Choices
Depending on applicable law, you may have rights to request access, correction, deletion, or a copy of personal information, and to opt out of certain targeted advertising, sale, or sharing. You may also withdraw consent where processing relies on consent. We may verify your identity before completing a request, and authorized agents may be required to provide proof of authority. You may appeal a denied request by replying to our decision email and stating that you are submitting a privacy appeal.
Children
The store is intended for adults age 18 and older. We do not knowingly collect personal information from children under 13.
International Processing and Changes
Our store and service providers may process information in the United States and other countries where they operate. We may update this policy to reflect operational, legal, or technical changes and will revise the Last updated date when we do.
Privacy requests: support@noralumehome.com | +1 (325) 513-6683 | 308 Reno Ct, Lexington, KY 40509, United States