Contact Us

Last updated: September 7, 2026

Our customer-service team can help with product questions, orders, shipping, cancellations, address changes, returns, exchanges, refunds, damaged items, and privacy requests.

How to Reach Us

Contact: support@noralumehome.com | +1 (325) 513-6683 | 308 Reno Ct, Lexington, KY 40509, United States

Website: https://noralumehome.com

Company: GLOWMART LLC
Company address: 308 Reno Ct, Lexington, KY 40509, United States

Customer-Service Hours

Monday through Friday, 9:00 a.m.-5:00 p.m. Eastern Time. We are closed on weekends and U.S. public holidays. Messages received while closed are reviewed on the next business day.

For Faster Assistance

Include your order number and the email address used at checkout.

For cancellation, address changes, or order changes, contact us before shipment.

For damaged, missing, or incorrect items, contact us within 7 days after delivery and include clear photos when available.

For a return, contact us within 30 days after delivery and wait for authorization before shipping the item.

Important Return Note

Do not mail a return to the company address unless customer support specifically authorizes that address. We will provide the correct return instructions and prepaid label after approving the request.